Terms & Conditions

1. Eligibility

You must be at least 18, legally able to enter into this agreement, and legally permitted to use the Services where you live. You must not use the Services if you are required to register as a sex offender or have been convicted of, pleaded guilty or no contest to, or been found responsible for a serious criminal offence involving sexual misconduct or violence. You must provide truthful information about your eligibility. We may restrict or terminate access if we reasonably believe you do not meet these requirements.

2. Accounts and account deletion

You are responsible for keeping your login credentials confidential and for activity under your account. Contact info@jalebi.me promptly if you suspect unauthorized access. Provide accurate, current information and update it when it changes. You must not impersonate someone or misrepresent your age, identity, qualifications, affiliations or intentions.

If you use a third-party sign-in option, the provider's terms apply to that option and it may share information with us as described in our Privacy Policy.

You can request deletion of your app account in the app's Settings. Your profile will become unavailable through the app promptly. Associated information is then deleted or anonymized under our Privacy Policy, subject to lawful retention for such matters as safety, fraud prevention, transactions and disputes. Deleting an app account or uninstalling the app does not cancel a paid subscription. Cancel it using the applicable purchase channel as explained in section 10.

We may remove content, restrict access, suspend or terminate accounts, and take other appropriate measures if we reasonably suspect a violation of these Terms, a safety risk, fraud or unlawful conduct. We may act without advance notice when needed for safety, legal compliance or the integrity of the Services. We may retain records after termination as described in the Privacy Policy.

3. Licence and acceptable use

We grant you a personal, limited, revocable, non-exclusive and non-transferable licence to use the Services for their intended dating, matchmaking and community purposes, subject to these Terms. Treat other people respectfully and comply with applicable law.

You must not:

• Harass, stalk, threaten, intimidate, abuse, discriminate against, defraud or harm anyone, or impersonate another person.
• Use the Services to advertise, solicit, send spam, operate a sales scheme or collect member information for unrelated purposes.
• Share another person's image or private information without the right to do so.
• Use bots, scrapers, crawlers or similar automated means to access, collect or copy profiles, messages or other parts of the Services.
• Probe our systems, circumvent security controls, interfere with operation, or access areas or information you are not authorized to access.
• Modify, sell, sublicense, reverse engineer or decompile the Services, except to the extent a restriction is prohibited by law.
• Misuse our name, logos or marks, or imply that Jalebi endorses your statements.
• Encourage, assist, facilitate, aid or abet another person's violation of these Terms.

We may investigate suspected violations and take appropriate action, including account termination and reports to relevant authorities where permitted or required by law.

4. Trafficking, exploitation and sexual misconduct

Jalebi prohibits human trafficking, sex trafficking, sexual exploitation and abuse. You must not use the Services to engage in, solicit, advertise, arrange, promote, facilitate, enable, encourage, assist, aid, abet or otherwise participate in:

• Human trafficking or sex trafficking;
• Sexual exploitation, sexual abuse, assault, violence or coercion;
• Prostitution, escort services or other commercial sexual services;
• Stalking, threats, blackmail, extortion or violence;
• Child sexual abuse or exploitation, grooming, child sexual abuse material (CSAM), or sexual or inappropriate interactions involving minors; or
• An attempt to carry out or help another person carry out any conduct listed above.

We may remove content, suspend or terminate accounts, preserve relevant information and report suspected offences or serious safety threats to authorities where required or permitted by law.

5. Child safety

No one under 18 may use the Services. Jalebi has zero tolerance for child sexual abuse and exploitation (CSAE). Content or conduct depicting, promoting, enabling or soliciting CSAE or CSAM is prohibited.

Report suspected CSAE using the in-app report function or info@jalebi.me. Our safety team reviews reports and takes appropriate action, which may include removal, suspension, preservation of relevant information and reporting to authorities under applicable law. Jalebi reviews reports and flagged material; we do not promise continuous review of every interaction.

6. Member content, reporting and blocking

You are responsible for the profiles, photos, messages and other material you submit ("Member Content"). Do not submit content that is unlawful, fraudulent, threatening, abusive, hateful, discriminatory, sexually explicit, exploitative, defamatory, infringing, invasive of privacy, commercial spam, or designed to carry malware. Do not post another person's photo without their permission.

Member Content belongs to the person who submitted it. We do not guarantee its accuracy or completeness. Our moderators review reports and may review flagged material. We may remove or restrict content that violates these Terms, our policies or law; we are not obliged to review every item before it appears.

You can report a member or objectionable content and block another member using the controls in the app. For other safety concerns, contact info@jalebi.me. If someone is in immediate danger, contact local emergency services.

7. Your content and Jalebi's content

You retain ownership of your Member Content. By submitting it, you grant Jalebi a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, display and otherwise use it as reasonably necessary to provide, secure, moderate and support the Services, in accordance with the Privacy Policy. This includes displaying a profile to others according to the app's actual visibility settings and delivering messages to their intended recipients. You confirm you have the rights needed to submit the content and that it does not violate another person's rights.

We will seek separate permission before using your private messages or profile photos in public advertising, testimonials or success stories. We may remove or restrict Member Content for the reasons described in these Terms.

Jalebi's software, designs, trademarks, logos, text and other materials, excluding Member Content, belong to or are licensed to Jalebi and are protected by intellectual-property laws. These Terms grant no ownership interest in them.

For copyright complaints, contact info@jalebi.me with the work claimed to be infringed, the location of the allegedly infringing content, your contact details and the basis of your claim. This contact instruction does not by itself designate a DMCA agent or establish statutory safe-harbour compliance.

8. Jalebi Matchmaking

Jalebi Matchmaking is separate from the dating app. Joining Matchmaking does not create a public app profile. Our team may consult with you, review information you submit, and consider potential introductions based on participants' preferences, availability and other relevant factors. We decide which introductions to propose; either person may decline.

We do not promise any minimum number of introductions or guarantee that anyone will accept an introduction or that an introduction will lead to a date, relationship, engagement, marriage or other outcome. We do not provide a credit for an introduction unless the applicable purchase offer expressly says so.

Except when required by law or reasonably necessary to address a safety issue or administer the service, we will not share your Matchmaking profile, photos or identifying information with a potential introduction without your consent. Keep information about a potential introduction confidential and use it only to consider that introduction. Do not publish or forward another participant's profile or photos without permission.

Unless we expressly tell you otherwise, we do not perform criminal background checks. We do not guarantee a participant's identity, history, statements, intentions, safety or compatibility. Exercise judgment in all communications and meetings, including those outside the Services.

The monthly fee and any offer-specific services will be shown at checkout. Billing and cancellation are addressed in section 10. Any different or additional terms for a specific Matchmaking purchase must be presented before you buy.

9. Interactions and verification

You are responsible for your interactions with members and people introduced through Matchmaking, including offline meetings. Use reasonable precautions. We may investigate reports or intervene in a dispute, but are not obliged to resolve a dispute between participants.

Any photo, identity or profile verification feature addresses only the particular information described for that feature. A badge or verification result is not a criminal background check or a guarantee that someone is safe, trustworthy, truthful or compatible.

Where legally permitted or required, we may preserve and disclose information to law enforcement or emergency services to address suspected criminal conduct, a legal request or an imminent risk of death or serious physical harm, as explained in our Privacy Policy.

10. Payments, renewal, cancellation and refunds

Prices, currency, taxes, billing period and any material purchase terms will be displayed before checkout. Your purchase may be billed by Apple, Google or Jalebi's website payment processor, depending on where you buy it.

App-store purchases. Apple App Store or Google Play purchases are charged through the relevant store and are subject to its purchase terms. Manage or cancel those subscriptions through your Apple or Google account. Direct refund requests for those purchases to the applicable store, subject to your rights under law. Deleting your Jalebi account or uninstalling the app does not cancel store billing.

Website Matchmaking subscription. A Matchmaking subscription bought on the website is billed monthly to the payment method you authorize and renews automatically each month until you cancel. You may cancel at any time through your account dashboard on the Jalebi website. If you cannot use the dashboard, email info@jalebi.me to request cancellation. We will confirm an email cancellation request and honor it based on when we receive it. Cancellation stops future renewals, and the service remains available until the end of the current paid billing period. Deleting an app account does not cancel a website Matchmaking subscription.

Fees for a billing period already started are generally nonrefundable, including when you cancel during that period. We do not generally provide prorated refunds for unused days. This policy is subject to any refund, cancellation or other consumer right that cannot lawfully be excluded. If Jalebi ends a paid subscription without cause before the end of a paid billing period, we will refund the unused portion of that period unless applicable law requires a different remedy. If we change a subscription price, we will give any notice and obtain any consent required by law before the new price applies.

11. Communications and location

We may send account, billing, safety and other service communications. Where required, we will obtain your consent before sending marketing emails or texts. You can opt out of marketing communications through the instructions in a message or by contacting info@jalebi.me. Some service messages may continue after you opt out of marketing.

You may manage push notifications through your device settings. Some features depend on device location; they may not work if you deny access. Our Privacy Policy explains how location information is handled.

12. Third-party services

The Services may link to or use app stores, payment processors or other third-party services. Their own terms and privacy policies apply to your use of them. We are not responsible for third-party services to the extent permitted by law.

13. Disclaimers

To the extent permitted by law, the Services are provided "as is" and "as available," without warranties beyond those expressly stated. We do not guarantee uninterrupted operation, accurate Member Content, another person's conduct, a minimum number of introductions or any relationship outcome. Nothing in these Terms excludes a warranty, guarantee or consumer right that cannot legally be excluded.

14. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence where such a limit is prohibited.

To the extent permitted by law, Jalebi is not liable for indirect, incidental, special or consequential losses arising from the Services, including lost profits, lost data, interruptions, Member Content or interactions between participants. To the extent permitted by law, Jalebi's total liability for all claims arising from the Services will not exceed the greater of US$500 or the amount you paid for the Services during the 12 months before the event giving rise to the claim. This monetary limit does not apply to fraud or intentional misconduct by Jalebi, or to liability and consumer remedies that cannot lawfully be limited.

15. Indemnification

To the extent permitted by law, you agree to indemnify Jalebi LLC and its officers, employees and agents against third-party claims and reasonable costs arising from your Member Content, misuse of the Services, violation of these Terms or law, or infringement of another person's rights. We will give reasonable notice of a claim where practicable.

16. Governing law and disputes

Wyoming law governs these Terms, without regard to conflict-of-law principles. Subject to rights that cannot legally be waived, disputes relating to these Terms or the Services may be brought in the state or federal courts located in Wyoming. You and Jalebi consent to those courts' jurisdiction. This clause does not take away mandatory consumer protections or a right to bring a claim elsewhere where the law of your residence grants that right.

17. Changes and events outside our control

We may change or discontinue features and update these Terms. We will post a revised version and update its date. For a material change affecting your rights or obligations, we will provide notice as required by law before it takes effect. Continued use after the effective date indicates acceptance to the extent permitted by law; you may stop using the Services if you do not agree.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including major infrastructure outages, natural disasters, war or government action, except to the extent applicable law provides otherwise.

18. General

If a provision is unenforceable, the rest remains in effect to the extent permitted by law. Failure to enforce a provision does not waive our right to enforce it later. You may not assign your rights under these Terms without our written consent. We may assign these Terms as part of a merger, reorganization or sale, subject to applicable law and our Privacy Policy. Any purchase-specific terms shown to you before payment also form part of our agreement for that purchase.

19. Contact

Jalebi LLC

1309 Coffeen Ave, STE 1200

Sheridan, WY 82801, USA

info@jalebi.me