I can't upload my photos

If a photo will not upload, check that Jalebi has access to the photos or camera on your phone, then close and reopen the app. Try a clear photo saved on your device, and make sure the app is up to date.

If the upload still fails, email Jalebi support with your login phone number, profile name, phone model, and the error message or the step where the upload stops. A screenshot helps when available, but you can describe the screen instead.

If the photo uploads successfully but then shows “under review,” see My photo is under review or was rejected.