My photo is under review or was rejected

Jalebi may place a profile on hold when its photo does not meet photo guidelines. Reasons include explicit content; AI-generated or fake-looking images; a blurred, obscured, or hidden face; photos mainly showing text; another person's or a celebrity's photo; or a photo cropped or edited so heavily that it looks suspicious.

1. In the app, select Edit Profile and upload a clear, recent, genuine photo of yourself with your face visible.
2. After updating the photo, allow up to 24 hours for the team to review it. Reinstatement depends on the outcome of that review.
3. If the status remains unchanged or you believe it was flagged in error, email Jalebi support with your login phone number, profile name, and any message shown.

Photo review and other account-verification steps may be separate. See the account review articles if you were also told your account is disabled.