Photo verification isn't working

If the verification camera will not open, cannot recognize your face, or gets stuck after you finish, try these steps:

1. Allow Jalebi to use your phone's camera.
2. Use the front camera in a well-lit place and follow the on-screen prompts.
3. Remove anything that hides your face and turn off filters.
4. Update Jalebi, then close and reopen it.

If you still cannot complete verification, email Jalebi support with your login phone number, profile name, phone model, and the exact step where it fails. Include the error message if there is one. We'll check whether the verification is pending, failed, or needs manual attention.