How do I restore my Premium purchase?

If you deleted your Jalebi profile while your Premium subscription was still active and later created a new profile, you can restore your Premium access in the app.

  1. Open Jalebi after rejoining.
  2. Select Restore Premium Purchase when it is offered.
  3. Check whether Premium is active again.

This option is for people who rejoin while their subscription is still active. If the option doesn't appear or Premium isn't restored, email Jalebi support with your login phone number, profile name, subscription store, and purchase receipt or order number. Do not send a full payment-card number.

Still need a hand?

Tell us what happened and our team will help you find the next step.

Contact support