Why was my card declined, or why is the price in another currency?

If the App Store or Google Play declines your payment, check the payment method and billing details in the store account you're using. Your bank or card provider may be able to explain a card decline.

The currency shown for an in-app purchase can depend on your Apple or Google Play account's country or region. Review the final price on the store's purchase screen before confirming. Jalebi support cannot change the currency displayed by your store account for an individual transaction.

If you see an error that seems to come from Jalebi rather than the store, email Jalebi support with your phone number, profile name, device type and the exact error. Do not send your full card number.