Messages won't send or the chat screen glitches

If your chat display flickers, freezes, or fails when you send a message, try these steps from Jalebi's current support response:

1. Update Jalebi to the latest version from the App Store or Google Play.
2. Completely close and reopen Jalebi, then try sending a message again.
3. Check your internet connection, including switching between Wi-Fi and mobile data.
4. Restart your phone and test the chat again.
5. If it still happens, record a short screen recording showing what happens when you send a message, if possible.

Email Jalebi support with the phone number on your account, your device model, and whether the problem affects every chat or specific conversations. Attach the recording, or describe the issue if you cannot record. The team can escalate unresolved problems for technical investigation.