How do I request an Apple refund for Jalebi Premium?

Apple manages transactions and refunds for Jalebi Premium purchased through the App Store. Jalebi cannot issue an App Store refund directly.

  1. Visit reportaproblem.apple.com.
  2. Sign in with the Apple account used to purchase Jalebi Premium.
  3. Find the Jalebi purchase.
  4. Select Request a refund and choose the reason that applies.
  5. Submit the request. Apple will decide whether to issue a refund.

If you cancelled a subscription but were still charged, the charge may relate to a renewal that started processing before cancellation. Apple can review the precise transaction and its timing.

If you purchased outside the App Store, use the instructions applicable to the original payment provider or contact Jalebi support for help identifying it.

Still need a hand?

Tell us what happened and our team will help you find the next step.

Contact support